Refund policy

We want you to love your GTK tile. If something isn't right, we'll make it right.

Something wrong? Just email us at makeitright@gtk.us

Tell us what happened and we'll sort it out. No lengthy forms, no hassle.

If we can't fix it: Send us a photo of your item. We'll deactivate the tile and issue a full refund or store credit — whichever works best for your situation. No return shipping required.

The short version: We're a small team that cares. Email us and we'll make it right.